Policies
Privacy & cookie policy
Your privacy matters to us. This page explains what information we collect, how we use it and how we keep it safe.
Last updated 5 October 2026
The short version
We only collect what you give us
Just the details we need to arrange your booking.
We never sell your information
It is only shared when needed to provide your trip, or when the law requires it.
You stay in control
Ask us to show, correct or delete your information at any time.
Cookies are your choice
Optional cookies only run if you say yes. Change your mind any time.
Information we collect
We only collect the information you give us when you book, such as your name, contact details and anything else we need to arrange your trip and make it a good one.
How we use your information
We use it to:
- contact you about your enquiry or booking
- process your booking and provide the services you asked for
- improve our services, based on your feedback
- send you updates and offers, but only if you have agreed to receive them
How we keep it safe
We use industry-standard physical, electronic and management procedures to protect the information we collect online, keep it accurate and make sure it is used correctly. These include:
- secure storage and encryption
- regular security checks to find and fix any weak spots
- strict access controls, so only authorised staff can see your information
Your rights
You have the right to:
- see the personal information we hold about you
- ask us to correct anything that is wrong or incomplete
- ask us to delete your information, subject to legal and contractual limits
- withdraw your consent to us using your information at any time
Contact us
If you have any questions about this policy, or want to use any of your rights, email us at [email protected]. We are happy to help.
Still have a question?
Speak to a real person. We answer calls and emails ourselves, usually within a few hours.