A Guide For Luton Airport Including Airport Facilities, Live Flight Arrivals, Train, Tube, Bus, Taxi, Airport Transfer, Shuttle Services, Car and Minibus Rental Services.
We have developed this page to provide our customers with as much information as possible to make their arrivals and departures to and from Luton airport as smooth as possible.
Luton Airport Information (LTN):
Telephone: +44 (0)158 240 5100
Distance From Central London: 32 miles.
Luton Airport is the 7th largest airport in the UK, operate over 14 airlines to 59 destinations and transfers over 6.5 million passengers per year.
London Luton Airport was officially opened on 16th July 1938 by the Secretary of State Kingsley Wood.
Luton Airport Important Contacts
|Luton Airport||+44 (0)158 240 5100|
|Immigration||+44 (0)158 243 9030|
|Customs and Excise||+44 (0)158 273 5531|
|Lost Property||+44 (0)158 239 5219|
|Airport Parking||+44 (0)870 737 0778|
|Aviance||+44 (0)158 270 0105|
|Easyservice||+44 (0)871 750 0100|
|Servisair||+44 (0)158 242 3402|
|Bureau de change||+44 (0)158 268 7000|
|National Rail||+44 (0)845 748 4950|
|National Express||+44 (0)870 580 8080|
|Thameslink||+44 (0)845 330 6333|
|Virgin Trains||+44 (0)845 722 2333|
|Midland Mainline||+44 (0)845 712 5678|
|Avis Car Hire||+44 (0)158 273 6537|
|Budget||+44 (0)158 245 0555|
|Europcar Hire||+44 (0)158 242 2999|
|Hertz||+44 (0)158 272 7654|
|National Car Hire||+44 (0)158 248 6414|
Luton Airport Facilities:
Information Desks - There are three information desks located in the check- in area.
Left Luggage - A 24 hours left luggage Storage facility situated next to outsize luggage in the check-in area. Cost £4.00 per item per 24 hours.
Oversize Baggage - Located at the far end of the terminal close to the check in desks.
Bureau de Change - Two Bureaux de Change in the check - in area, International Currency Exchange (open 24 hours) and a Travelex (open 0430 am to 2100 pm). There is also a Travelex opposite WH Smith in the departures area after security and a Currency Exchange located before security.
Cash / ATM Machine - By the check-in counters next to the International Currency Exchange.
Toilets - Two toilet facilities, both with disabled and baby changing facilities.
Pay Phones / Internet - There are series of public telephones some with web enabled located throughout the check in and departure area. A special assistance phone on the right as you enter the terminal. Also wireless internet services are available after security in the departures concourse.
Car Hire Companies - There are car hire companies desks located in the arrival area including Europcar and National Alamo.
Postal Services - A mail box situated near to WH Smith.
Food and Drink - Luton Airport Terminal has good choice of food and drink outlets, including Food Village, Burger King, Bar Des Voyageurs, Starbucks, Pret a Manger, Est bar and restaurant, Juice and Begal Store, The Real Food Company and Costa Coffee café.
Shopping - A series of shops including Marks and Spencer Simply Food, World News, Cotton Traders, Tie Rack, Impulse, Game Grid.
Place of Worship - The Chapel is located in the building opposite the terminal entrance. It is open to all faiths from 0500-2300hrs each day.
Entertainment - Games Grid can be found opposite Cotton Traders also three Games Grids in the departure area, before and after security.
Smoking Area - Located in the Est Bar and near Gate 1 after security.
Onward Travel Services - Located arrival area selling train and bus tickets.
Security At Luton Airport:
Due to enhanced security measures checking in can take longer than it used to and it is advised that you arrive at the airport in plenty of time and allow extra time for security screening.
Check In Time:
- International flights - check in 3 hours prior to departure
- European flights - check in 2 hours prior to departure
- Domestic flights - check in 1 hour prior to departure
Cabin /Hand Luggage Allowance:
- Only ONE item of cabin luggage is allowed through security control: Luggage size - 56 centimetres by 45 centimetres (22 inches by 17.5 inches), 25 centimetres / 10 inches deep.
All items carried will be X-ray screened:
- Laptops and all other electric goods have to be screened separately. A laptop bag and ladies hand bag can be carried within a single cabin luggage and must be able to fit into your cabin luggage otherwise it will be regarded as an extra cabin luggage.
- Smaller electrical items such as camera / mobile phone can remain in the bag for screening.
- Pushchairs, wheelchairs and walking aids are permitted.
- Musical instruments are allowed.
Liquids / Drinks Allowance:
Only limited amount of liquids are allowed to carry through security control . This includes bottled drinks, cosmetics and toiletries, suntan lotion and fragrances.
The following restrictions apply to all liquids, food, creams, cosmetics, gels, pastes (such as toothpaste) and aerosols at security control:
• Liquid may only be carried in containers holding no more than 100ml.
• This container must be carried separately in a single transparent and re-sealable plastic bag and this bag must not greater than 20cm by 20cm (8 inch by 8 inch) and all liquid items must be fit inside the bag and the bag must be able to re-seal properly. You may be asked to taste baby food or milk at the security control.
• All plastic bags must be placed separately on the conveyor belt for screening at security control.
All liquid items larger than 100ml must be packed in hold luggage, otherwise these items will be confiscated. Passengers are allowed to travel with any amount of liquid items but must be packed into the hold luggage and checked in.
Exceptions can be made for baby food, milk and essential liquid medicine which are greater than 100ml. However you may will be asked to taste any liquid medicine or you will need to provide doctor letters as evidence that you need these medicine for your travel.
Items which are not allowed through security control:
You are not allowed to carry any sharp or pointed items in your cabin / hand luggage, which will be confiscated at security control and will not be return to you. This includes knives, scissors, corkscrews, razor blades, fork, cutlery, tools, hiking poles, cues, darts, catapults, hypodermic needles (unless require for medical reasons), replica guns, toy guns, sporting bats, non- safety matches and lighters.
However you are allowed only one cigarette lighter to carry for your personal use.
Duty free / Shopping after security control:
Anything you buy after security control or in the duty free shop can be taken on board, including wines, spirits, cosmetics, bottle water which are can be in sizes over 100ml.
The rules for connecting flights are different and some countries have introduce their own rules. If you are catching a connecting flight within EU all your purchases from duty free should be placed in a special sealed clear bags by the shop assistant.
However you are not allowed to bring any liquids over 100ml in Australia. Passengers travelling to USA and Canada are not allowed to carry in their cabin luggage any liquids over 100ml.
For all duty free purchases made on return journeys apply restrictions, for details you should visit Department of Transport's website .
Passengers are advised to check with their airlines for exact cabin luggage allowances and take only one piece of hand luggage per person.
Taxis At Luton Airport:
Taxi rank is located outside the terminal building. But during busy periods there is often a very long queue and will cost twice as much as a airport taxi transfer company. Should you wish to book your transfer with us please Email us.
Chauffeur Driver Services At Luton Airport:
London Airport Transfer provides a chauffeur driver services using Mercedes and BMW Limousine from any location to London Luton Airport at a very competitive rates . You can also use our chauffeur driver services for airport transfers throughout London UK and port transfers to and from Dover, Harwich and Southampton. Please call us on +44(0)208 208 2809 or contact them.
Minibus At Heathrow Airport:
A quality airport minibus services using a wide range of vehicles from 6 seater minivans to 14 seater passenger vans from Luton Airport to any location in the UK including Dover, Harwich and Southampton. Contact them on +44(0)208 208 2809 or Email.
Airport Transfers At Luton :
London Airport Transfer offers A quality airport transfer services from Luton Airport including airport pickup to London, Heathrow, Gatwick, Stansted and any Destinations in the UK. Contact them on +44(0)208 208 2809 or Email.
Please note every effort has been made to ensure that the information collected are correct. The information may change without further notification. This is a guide line and we advise you to contact the airlines direct before travelling. We do not take any responsibility for any incorrect information.